Notes:

customer service notes 04-05-11.doc

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• 64 KB

customer service notes 10-26.doc

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• 50 KB

customer service notes 11-02.doc

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• 56 KB

Agenda:

CS Project Team Agenda 1-4-11.docx

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• 13 KB

CS Project Team Launch Agenda 10-26-10.docx

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• 11 KB

CS Project Team Agenda 11-2-10.docx

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• 13 KB

Assignment:

Phone & Face-To-Face Protocol_12_10_2010.doc

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• 28 KB

SA Customer Service Project Team - Interview.doc

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• 42 KB

CS Sub-Group Work Assignments 11-2-10.docx

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• 12 KB

Customer Service Articles:

Wow-Now-Gryder-Nov2010.pdf

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• 2 MB

SNA-Customer-Core-Values-for-Osseo.pdf

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• 303 KB

Dallas-Customer-Service-Best-Practices.pdf

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• 51 KB

Its a Pleasure.doc

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• 42 KB

How Can I Help Ruin Your Day SNA.doc

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• 33 KB